Pieta: Community Fundraising Administrator

Pieta’s vision is a world where suicide, self-harm, and stigma have been replaced by hope, self-care, and acceptance.

Pieta provides a range of counselling services for people who are suicidal, engage in self-harm, or are bereaved by suicide. Pieta also operates a national 24-hour helpline (1800 247 247) and a dedicated office to provide education and training to our team. We are committed to delivering our services with care and professionalism and continue to strive to ensure that we provide the best service for our clients.

Location: Hybrid (Pieta Centre office 3 days per week) Position Type: Permanent full-time contract Salary: €32,000 per annum


The Role:

The main objective of the role is to provide administrative support to Pieta’s Community Fundraising team undertaking a variety of regional fundraising campaigns and activities as part of the national community fundraising and development team. Supporting the Community Fundraising Team this role is vital to ensure all campaign administration, database management, and fundraising and donor care packs are collated, stock managed, and distributed.


Responsibilities:

  • Supporting all administration requirements for campaigns and projects

  • Engaging with community officers and ensuring everyone is informed and updated on key plans

  • Day to day support of the campaign including H&S, documentation, administrative management of requests, queries, and support

  • Support the administration of Pieta donations to ensure accurate recording in the CRM. You will work with Pieta’s Community Fundraising Team and National Campaign Team and Finance team to support donation imports and reconciliation

  • Answer, log to Salesforce and return calls, e-mails & web enquiries from donors and supporters in a professional, courteous manner

  • Support the download of web-based donation reports and import into Salesforce CRM where required

  • Administer incoming fundraising event enquiries and activities

  • Work with individuals organising and running 3rd party events on our behalf, ensure they comply with regulations and maximise their success

  • Distribute fundraising buckets, T-shirts, posters and sponsorship forms as requested to Pieta event participants

  • Record, store, distribute and manage the stock of event packs, publicity materials, shop stock & equipment for Pieta’s Fundraising Events

  • You will work cross-functionally as required informing other departments about key events and campaigns as necessary

  • To undertake such other duties as might be reasonably assigned from time as required by the National Community Fundraising Manager, and Team Leader

Skills & Experience:

  • 1+ years experience in fundraising/ administrative role

  • Experience working on a fundraising database or CRM database

  • Strong MS Office skills

  • Office Administration FETAC Level 5 OR Diploma in Customer Services or equivalent or equivalent transfer of work experience

  • Enthusiastic, warm friendly manner

  • Excellent organisational and administration skills

  • Excellent customer service and communication skills

  • Ability to work under pressure, prioritise & multi task while maintaining meticulous attention to detail

  • Collaborative team player

  • Ability to learn on the job

Employee Benefits:

  • Competitive salary and leave entitlements

  • Access to training & development opportunities including annual CPD allowance

  • Access to contributory pension scheme

  • Life Assurance benefit

  • Employee Assistance Programme

  • Travel Pass/Bike to Work Scheme

Applications for the post should be made via email, attaching a cover letter (outlining your particular suitability for the role) with an updated Curriculum Vitae to recruitment@pieta.ie. The closing date for receipt of applications is 18th August 2022.

PIETA IS AN EQUAL OPPORTUNITIES EMPLOYER