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Pieta: Centre Administrator – Lucan


Centre Administrator – Lucan

Pieta’s vision is a world where suicide, self-harm and stigma have been replaced by hope, self-care and acceptance. Pieta provides a range of counselling services for people who are suicidal, engage in self-harm or who are bereaved by suicide. Pieta House also operates a national 24-hour helpline (1800 247 247) and a dedicated Education and Training office. We are committed to delivering our services with care and professionalism and continue to strive to ensure that we provide the best service for our clients.

We are recruiting a part-time Centre Administrator to provide a welcoming and supportive environment for all who attend our Lucan centre.

Candidate must be available to work the following shifts each week:

  • Monday 9-5pm

  • Tuesday 1-5pm

  • Wednesday 9-1pm

  • Thursday 1-5pm

  • Friday - alternates 1-5pm / 5-9pm

Salary: €13.67 per hour

Location: Lucan Road, Lucan, Dublin K78 HK88

Position Type: 11 month fixed term contract / 24 hours per week over 5 days

Salary: €13.67 per hour

Role & Responsibilities:

The role of the Centre Administrator is to provide a welcoming and supportive environment for all who attend, as well as ensuring the smooth running of the centre’s daily activities and be present in the centre. Reporting directly to the Clinical Service Manager this role will include, but may not be limited to the following:

  • Welcoming clients to the centre and general reception duties

  • Managing petty cash, post and donations in line with Pieta policy

  • Completing required maintenance and safety checks and linking with operational department around these

  • Provide administrative support to therapists under the direction of Clinical Service Manager

  • Organising meetings and take minutes as required

  • Ensure appropriate filing system (both paper and electronic)

  • Ensure data kept in line with GDPR, data protection and confidentiality policies

  • Opening and closing of the Pieta centre

  • Ensure appropriate resources available for smooth running of the centre in line with centre budget and maintain office equipment and coordinate purchasing and delivery of office stationery

  • Ensure invoices and back-up documentation are submitted on time

  • Work in accordance with Pieta’s Policies, Procedures and Guidelines to ensure consistent delivery of services and compliance with legislation e.g in the following areas: Health and Safety, GDPR and Child Protection

  • Carry out such other duties as may reasonably be requested by Pieta

Required Skills & Experience:

  • Good organisational and administration skills with careful attention to detail

  • Previous experience in a similar administrative role

  • Must have strong computer skills, including proficiency in using Microsoft office

  • Capacity to complete work in a timely and accurate manner

  • Experience in working with databases an advantage (e.g. Salesforce)

  • Calm, compassionate and welcoming manner

  • Proficient communication and interpersonal skills

  • Ability to take responsibility for ensuring that work is completed to a high standard

  • Ability to work on their own initiative and a strong ability to work with a team

  • Exercises good judgment about who to share information with when the level of confidentiality is unclear

  • Organised and flexible in meeting multiple demands

  • Demonstrate a belief and enthusiasm for the work of Pieta and adhere to the core values of Pieta

Employee Benefits:

  • Competitive salary and annual leave entitlements

  • Access to training & development opportunities including annual CPD allowance

  • Access to 5% contributory pension scheme

  • Life Assurance benefit

  • Employee Assistance Programme

  • Travel Pass/Bike to Work Scheme

Note: Garda Vetting is required (of the successful candidates) for all positions.

Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 22nd January 2024.

Pieta is an equal opportunities employer, meaning we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.

Date Entered/Updated: 15th Jan, 2024

Expiry Date: 22nd Jan, 2024

Region: Lucan, Co Dublin

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