Recruitment Competitions - Seasonal Guides
Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year.
The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons.
The role of the Seasonal Guide / Information Officer will include:
Protection of the Site
Supervising and controlling visitors so as to maintain order and prevent interference with the site
Ensuring that any rules for visitors are observed
Being responsible for security and safety at the site
Visitor Reception & related duties
Welcoming visitors to the site
Introducing visitors to the site and its facilities
Administering admission tickets and receipts
Selling literature, postcards and posters
Counting money and reconciling receipts
Counting stock
Keeping reception area and other site facilities clean and tidy
Operating audio visual or other appropriate equipment
Dealing with enquiries about the area and its visitor facilities
Dealing with phone enquiries
Handling bookings for the site
Promotion and interpretation of the Site
Familiarisation with all aspects of the importance and story of the site
Developing own tour commentary in conjunction with supervisor and other guides
Giving guided tours
Adapting a guided tour to suit a particular group
Conducting guided tours through Irish or other languages, where applicable
Event Management
Dealing with detailed enquiries about particular features of the site
Outdoor duties to include but not limited to Park Stewarding
Invigilating duties.
In addition, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Aspects of this role may be physically demanding, therefore a reasonable level of general fitness is required
ESSENTIAL REQUIREMENTS
Candidates must have:
Heritage awareness and an appreciation and interest in history
An understanding of historical reasoning and research methodology
Ability to engage with a programme for diverse audiences, individuals and communities, on-site and online.
Candidates must be at least 18 years of age on 1st January 2024.
Retirement is compulsory on reaching 70 years of age.
Candidates will be required to provide an original birth certificate or Passport for age verification purposes as part of the pre employment process. No appointment to the position will be made to those candidates who do not meet the age criteria Relevant work experience
The ability to work as part of a team and interact with colleagues, managers and the public in a tactful, courteous and professional manner.
The ability to contribute to and maintain a good team spirit
The willingness to take direction
Excellent interpersonal and communication skills including confidence and an ability to address groups
Sound judgement and decision making ability, especially in emergency situations
Concern for clarity and work quality
Full information for these positions can be found at Leabhrán Eolais D’Iarrthóirà Information Booklet for Candidates (heritageireland.ie)
Applications must be submitted through www.heritageireland.ie and queries regarding the applications process should be directed to guiderecruitment@opw.ie