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Office AdministratorHome Instead, Ireland, Swords.


Join our team

Home Instead is Irelands largest private home care provider. We provide care to seniors and vulnerable adults at home, helping them live independent for longer than otherwise possible.  


Who we`re looking for


Home Instead's Swords office is currently seeking an Office Administrator with experience in a fast-paced environment and supporting various departments in a support role.

The successful candidate will be required to work onsite at our Swords office five days a week.


EXPERIENCE REQUIREMENTS: 

  • Minimum 1 years experience working in a busy office environment

  • Must be familiar with Microsoft office (Outlook, Excel, Word) 

PERSON SPECIFIC REQUIREMENTS: 

  • A professional, friendly and approachable demeanour

  • Excellent organisational skills

  • Ability to multi-task

  • Excellent customer service skills

  • Time management



What you`ll do


  • Professionally manage all telephone enquiries and ensure that all calls are passed on to the required people in order that they are dealt with efficiently.

  • Monitor Unique IQ and staff attendance.

  • Ringing CAREGivers as required to confirm their shifts via our log in system

  • Assist with payroll and invoicing administration

  • Assist with accounts receivable administration

  • Meet and greet new Job Applicants, Caregivers, Clients and suppliers with professionalism and courtesy, whether on the telephone or in person

  • Set up appointments on shared calendar as required

  • Printing and setting up of forms/information packs/journals

  • Scan Client activity logs to Client files

  • Open post daily and distribute to appropriate person

  • Post all outgoing correspondence as required

  • Reply if appropriate to all emails/forward to appropriate person

  • Responsibility that sufficient supplies of all stationary, toners and other office supplies are maintained.

  • Keep reception area clean, organised, friendly and inviting

  • Keep track of all stocks of PPE and reorder when required

  • Support HR team with CAREGiver compliance

  • Administration of anniversary & birthday cards for all clients

  • Take all Client Service Enquiries as required, and follow up using email templates for each service offering

  • Enter all enquiries onto our internal CRM tracker

  • Ad hoc projects as required by GM


What you`ll get 

  • Competitive salary

  • Laptop 

  • Career Growth Opportunity


Skills:Clerical General Office Administration answering phones


  • Contact: Francis Puthiry

  • Reference: IrishJobs

  • Job ID: 101989859

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