What is the opportunity? As the Office 365 Administrator you will lead our vendor who delivers the Teams Service and act as ambassador for adoption of Office 365 suite of applications. You'll get the chance to work in an innovative environment and be part of a technical team who continuously look for ways to simplify and improve customer and colleague journeys. In this Role, you will:
Work as part of the Enterprise Services team within IT@BOI supporting the IT infrastructure. Primarily responsible for the governance of Unified Communications services, Office 365 Administration and Azure AD administration, Supporting up to 18,000 users.
Coordinate the Bank and vendor technical teams to successfully deliver the Office 365 services in the live environment.
You have the chance to acquire new knowledge, skills and apply your experience to positively impact the continuous improvement of the service provided by the team.
What will make you stand out? You will have experience in enterprise wide organisation, technical and business change initiatives. You enjoy interacting with a broad range of technology across a combination of internal and external partner teams. A highly motivated team member who is focused on achieving results, solving problems, and finding ways to constantly improve. 5 or more years of experience with any of the following will help you to stand out.
Solid knowledge of / qualifications relating to Wintel
Managing IT infrastructure: SCCM, WSUS, AD, SCOM, MDT, AAD Connect, MBAM, ADFS, PAC files, InTune, Orchestrator
Scripting and automation: Powershell, Azure logic apps, Application packaging, virtualisation and deployment
Desktop hardware and software technical assessment documentation of desktop configuration, processes, operating models and procedures
Azure AD: Conditional Access, RBAC, PIM, Key Vault/Secrets, Information Protection, Users & Groups,
Essential Qualifications
Certifications in relevant Technologies - for Example AZ900, AZ104, AZ500, MS220, AD 70-742 etc
More about the team Enterprise services is a high energy team with a strong team bond, great cross team support and the ability to find joy and fun in what we do! Infrastructure Operations, part of Technology Services, has overarching responsibility for the IT Infrastructure that supports all aspects of the Group's business, including Data Centre, Networking, Security Support, Enterprise, Cloud and End-User Services. The Infrastructure Operations Team role is to Enable the Service through driving our partners in providing the Bank with the Service and Technology required to run the business, securing the Customers and Banks data, improving stability and remaining current in order to provide a best-in-class service. This is a hybrid onsite role and can be done anywhere in the Republic of Ireland with the primary office location as ITC, Cabinteely, Dublin 18. Travel will be required for in-person collaboration - exact frequency to be agreed with manager. #LI-HYBRID #IJ-HYBRID Why work with us? The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Flexible working matching promise A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements. At the heart of our purpose is our commitment to Inclusion & Diversity: Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce, this is supported by the development of our Employee Support Networks. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact . Key Competencies
Customer Focused - Self
One Group, one team - Self
Champion Transformation - Self
Manage Risk - Self
Accountable - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact . To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
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