Merchants Quay Ireland: Donor Care Administrators x 3


MQI wishes to appoint Donor Care Administrators as follows: We have a full time permanent position, a 1 year Fixed Term contract, full time and a part time position available. Purpose of Job: To deliver donor care excellence to MQI supporters and efficient and conscientious administrative support for the fundraising and communications department in order to help grow fundraising income. Department: Fundraising & Communications Reports To: Fundraising Manager – Donor Care and Compliance The ideal candidate will have:

  • One year’s experience in a public-facing and/or administrative role

  • Excellent ‘customer service’ skills on telephone, in writing and in person

  • Experience in CRM database management

  • Excellent planning and organisational skills with a proven ability to multi-task and prioritise time and resources

  • Ability to work under pressure and maintain meticulous attention to detail and accuracy.

  • Excellent numeracy skills

  • Excellent and engaging written and oral communication skills

  • Excellent interpersonal skills with an ability to build relationships with supporters and colleagues

  • Proficiency in all MS Office Skills, especially Excel and Word

  • Proven ability to work independently within a team environment

  • Fluency in written and spoken English

  • Certificate in Fundraising is desirable

  • Education to Degree level or equivalent is desirable

  • Collaborative, enthusiastic and positive attitude; flexible and adaptable.

Full Time Donor Care Administrator Position, Ref: C0246 Salary: €26,300.00 - €32,300.00 Contract: Permanent, Full-Time role Hours: 39 hours per week, Monday to Friday Location: Fundraising & Communications Dept, Head office, Merchants Quay, Dublin 8. 1 Year Fixed Term Donor Care Administrator Contract, Ref:C0254 Salary: €26,300.00 - €32,300.00 Contract: Contract 1 Year Fixed Term, Full-Time role Hours: 39 hours per week, Monday to Friday Location: Fundraising & Communications Dept, Head office, Merchants Quay, Dublin 8. Part Time Donor Care Administrator Contract, Ref:C0235 Salary: €16,045.15 - €19,943,59 Contract: CID, Part-Time role Hours: 20 hours per week, Monday to Friday Location: Fundraising & Communications Dept, Head office, Merchants Quay, Dublin 8. If you are interested in applying for this position, please complete the attached application form and email to recruitment@mqi.ie with a copy of your up-to-date CV by close of business 19th August 2022. Please ensure to include the following title and reference in the subject line of your email.

AttachmentSizeFull Time Donor Care Administrator - Job Description & Person Specification127.44 KBFixed Term Donor Care Administrator - Job Description & Person Specification127.98 KBPart Time Donor Care Administrator - Job Description & Person Specification146.3 KBApplication Form187 KB

General Info Date Entered/Updated 10th Aug, 2022 Region Dublin 8 Expiry Date 19th Aug, 2022