Desktop Support Engineer My Dublin City Centre based client is recruiting for a Desktop Support Engineer to join the team on a 12 month contract basis. The successful candidate will be part of the IT Infrastructure Team and will be report into the IT Infrastructure Manager. You will be responsible for providing day to day support and administration to end users for LAN, Desktops & Servers. The role will be a hybrid work model. Job Responsibilities:
You will setup IT equipment & install software for various applications and programs
You will manage IT Service requests, prioritising appropriately within SLAs
You will provide 1st /2nd line support for IT to the business.
You will ensure all systems are patched with approved security updates monthly some including Windows Servers, desktops, and third-party applications.
You will deploy Desktop Imaging, Server hardware & software installation and upgrades via SCCM
Microsoft technologies such as Active Directory, Office 365 and SCCM, & Group Policies
You will manage IT inventory with accuracy & timeliness, including in-house & cloud-based applications, licenses & asset life cycle management
You will manage office printer infrastructure when needed.
You will provide User & Password management administration - Setting up /disabling users, email groups in Office365 & various other applications etc.
You will ensure the smooth running of all IT systems, including many cloud-based applications & VMware Infrastructure.
You will perform daily system checks & provide management reports including weekly & monthly statistics
You will provide help when required with AV/VC equipment for cross team meetings occur.
Experience Required A min of 3 years in a similar role. Essential and Desirable Skills
Office365, Windows 10, Windows Servers VMware, Active Directory, Azure
Good working knowledge of WSUS, SCCM, GPO for Windows patching, imaging & management.
Experience with Powershell scripting, Group Polices
Good Networking skills – TCP/IP, VLAN, LAN, WiFi, DHCP, DNS, supporting Cisco / Juniper switches.
Experience with Veeam Backup and Replication or similar, tape management
Previous experience in providing administration support for Cloud applications including Office365
Educational Requirements
1st and 2nd level IT related qualification
IT related industry qualification (ITIL and Microsoft)
Working Benefits
Day rate
HOW TO APPLY: If you are interested in this role – please apply for this role with your updated CV and I will be in touch to discuss your application in detail. Or for a confidential discussion and insight into this client and role please reach out to Peter at Eolas. SIMILAR ROLES OPEN: As a dedicated IT Recruitment Agency, we also have a number of similar permanent and contract roles open. The above role may not be an exact match for your experience, salary or daily rate expectations etc. However, we would like you to reach out in order to discuss other roles we are currently recruiting for in similar fields. Also, please feel free to view our website for more jobs and details about us. Skills: Windows Engineer Desktop Support IT Support Engineer Helpdesk Engineer Technical Support Benefits: Daily rate
Ref: 12178PK
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