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IT Service-Desk Assistant

Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it's why we're here. We're driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter. . About the role:

  • Provide first and second level technical support to end users.

  • Ensure all incidents and service requests are properly logged, updated regularly and resolved in a timely fashion.

  • Diagnose and resolve hardware, software, and network issues by troubleshooting and researching solutions.

  • Manage hardware deliveries and asset tagging

  • Deploy new hardware, software and peripheral equipment

  • Assist with the scheduling and delivery of the hardware refresh program

About you:

  • Qualification in Computer Science, Business Computing relevant to this role.

  • Experience in IT customer service or service delivery would be beneficial.

  • Ability to diagnose and resolve basic technical issues

If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. What we offer Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people's personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and enhanced leave options among others. Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally - because when you make an impact that matters, we do too. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

  • Contact: HR Manager

  • Reference: IrishJobs

  • Job ID: 101395874

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