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Irish Heart Foundation: CRM & Data Administrator

Job Title: CRM & Data Administrator Location: Rathmines, Dublin (Hybrid) Report to: Data Manager Job Status: 2 year fixed term contract The Irish Heart Foundation is a community of people who fight to protect the cardiovascular health of everyone in Ireland. Together we are working to eliminate preventable death and disability from heart disease and stroke, and to support and care for those living with these life-changing conditions. We work to achieve this by:

  • Caring for and speaking out for people in the community living with heart conditions and stroke, and their families.

  • Innovating and leading in health promotion and prevention to change health behaviours and reduce cardiovascular risk.

  • Building a nation of lifesavers through CPR training.

  • Campaigning and advocating for policies that support people to live healthier lives.

  • Information provision.

Our team currently is approx. 75 employees and up to 100 volunteers working towards the Foundation’s vision of a future where no hearts are broken by preventable heart disease. The Role We’re looking for a CRM & Data Administrator to join the Data team on a fixed term contract (24 months) during our transition from legacy to new database. Reporting to the Data Manager, you’ll be joining a team who work collaboratively to meet the diverse needs of stakeholders. To facilitate a smooth migration, we need support from somebody with significant experience working with data in databases and spreadsheets, somebody who is organised, flexible and is able to prioritise tasks when dealing with conflicting deadlines. This is a role where the focus is on data cleansing, data transformation, deduplication and importing data to the CRM from multiple sources with varying formats and varying degrees of validity; therefore you must have an innate flair and passion for detail and data accuracy. Once migrated, you will be required to support the strategic CRM training plan and support users as they onboard to the new platform. Skills and Experience Required

  • A minimum of 2-year prior experience in a CRM role is mandatory

  • Evidence of system and data management experience will be sought

  • Proficiency in MS Excel is needed, with the ability to create pivots and lookups (as a minimum)

  • Experience of delivering training and support to non-technical users is essential (f2f & virtually)

  • A good working knowledge and understanding of the GDPR is desirable

  • You must demonstrate strong organisational and communications skills

The above is a guide to the nature of the work required. It is not exhaustive. Job descriptions are reviewed on a regular basis in line with business needs. Benefits of working with Irish Heart Foundation: Flexible working with our hybrid working model, our team enjoy more flexibility working from home and our Head office location in Rathmines (2 days per week office based) or more if you prefer! We provide benefits to help you protect your health and financial security; and give you peace of mind.

  • Pension scheme with employer contributions, from day 1 of service

  • Life assurance of 4 times base salary with immediate effect

  • Income continuance / disability benefit, at no cost to you from day 1 of service

  • Paid Maternity leave

  • Company sick pay

  • Company health checks

  • Generous annual leave policy including additional company days

  • Bike to Work Scheme, Travel Saver Tickets, excellent public transport links

  • Employee Assistance Programme

  • A wonderful office we are proud of with excellent working, kitchen and changing facilities

  • Events organised by a social club and Health and Well-being Committee

  • CPR Training for all employees

  • Ongoing Training and Development initiatives to help you grow your career with us

Details of Role and Application process This is a full-time, fixed term role, Monday to Friday. The role is based in the Irish Heart Foundation’s offices in Rathmines, Dublin. To apply please provide an up-to-date curriculum vitae and cover letter outlining how you suit the post by email to Klara O’Malley, HR Manager. Email: The closing date for this position is: 11th October 2023 The Irish Heart Foundation is an equal opportunities employer. The Irish Heart Foundation has a strict no smoking policy.

  • Community

  • Health

Date Entered/Updated: 27th Sep, 2023 Expiry Date: 11th Oct, 2023 Region: Rathmines, Dublin 6 / Hybrid

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