Saint Andrew's Lane, Dublin, County Dublin, IrelandNot DisclosedPart TimeTodayApply Now
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Company Details
We're passionate about the environment, and we believe in taking little steps towards a better planet. Wren Urban Nest is Dublin’s first Carbon Neutral Hotel. If you share the same ethos and think you would be a fit for our environmentally friendly team apply today. We have 137 Cosy Nests, in a stunning new building in Dublin 2 city center, offering specialty coffee, organic wine, Irish art & crafts, zero-waste restaurant. We are currently inviting applications for the position of Experienced Front Office Receptionst. The role: This role operates from the front line and will be an integral part of the hotel's professional, exceptional and standards. Must be able to work independently and as part of the hotel Front Office Team Must be professional, well presented, and reliable. A high level of written and verbal communication skills delivered across multiple mediums and forums - email. internet, phone, chat, and face-to-face. Opera Reservation package knowledge is essential. Hotel Experience is essential. Key task will include: • Meet, Greet & Check-In all Hotel guests • Operate the hotel booking systems (Opera) • Problem solving and dealing with the daily guest inquiries, requests, and expectations - Taking reservations , Billing guests • Deliver exceptional customer care and guest service Qualifications: • Excellent spoken and written English • Minimum of 1-2 years previous Front Office experience in a 4*/5* property • Solid knowledge of Front Office Reception Procedures and systems • Highly organized • Excellent Microsoft office skills; Word, Excel, and Opera Reservation package essential • A friendly positive can-do-attitude • Must be fluent in English both written and oral • Must have an excellent telephone manner • Be committed to delivering exceptional service We work towards the highest levels of guest satisfaction; as such you will be part of a winning team that takes service to another level. Skills: Hotel reception Opera Reservations Guest Management MICROS Benefits: TaxSaver BiketoWork Group Life Assurance Pension Fund www.irishjobs.ie