Hill Street Family Resource Centre is recruiting a
Fulltime Receptionist / Administrator
(37.5 hours per week on a permanent contract)
Overall purpose of the Role:
To Create a warm, friendly and positive experience for families and visitors, providing an effective, sensitive, caring and welcoming reception, dealing calmly and efficiently with a range of queries and providing information and advice about the Centre’s activities for parents/carers and visitors, signposting where necessary.
To Increase the use of the Family Centre – to include income generation and promotion of the use of the Family Centre in the local community and coordinating the room booking system in the Centre.
The ideal candidate should have the following:
A qualification in Business Administration or equivalent work experience
Excellent knowledge of Microsoft Excel, Word and Outlook
An understanding of Health and Safety policies and procedures
Knowledge of Salesforce or equivalent CRM system
Excellent general office skills (answering phones, responding to emails, report writing/minute taking, preparing community notices, filing, maintaining diaries)
An appreciation and understanding of the challenges and opportunities presented by working for a small organisation, including the need to be flexible and to proactively contribute to the work of the team
A good understanding of the local community and experience of working from a community development approach
Knowledge of working in an intercultural setting
Strong teamwork ethic and the ability to work on own initiative
Excellent written and spoken English
Working knowledge of social media as an engagement tool
Fluency in more than one language
Please see the Job description attached.
Closing date: Friday 23rd February 2024 by 5pmShortlisting: Will apply based on information providedInterviews: Will take place Week 26th February
Please email or post a cover letter and up-to-date CV to the address below. Applications received after this date will not be considered.
Project ManagerHill Street FRCHill StreetDublin 1
This post is partly funded under the Community Services Programme.Hill Street Family Resource Centre is an equal opportunities employer.
Date Entered/Updated: 6th Feb, 2024
Expiry Date: 23rd Feb, 2024
Region: Dublin 1