Sky TV are advertising positions for Customer Service Advisors in their Dublin contact centre. Wages are €27, 473 per annum with the opportunity to earn up to 10% bonus every year on top.
The Sky Contact Centre is in the Burlington Plaza in the centre of Dublin
Sky contact centres have embraced hybrid working which means you can split your time between home and the office.
All Sky Call Centre employees are offered free Sky TV and discounted broadband.
What you'll do: * Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their packages * Learn about our products and how to have great conversations with customers * Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience * Be part of a friendly customer service team * Work 39 hours per week Monday - Sunday between the hours of 8am & 9pm
What you'll bring: * Brilliant listening skills * A passion for problem solving * An ability to empathise and understand customer needs * A passion for delivering brilliant customer service
If this all sounds like something you'd like to be involved in, log on to
https://www.irishjobs.ie/Jobs/Contact-Centre-Customer-Service-Advisor-8775792.aspx