Focus Ireland - Receptionist

Focus Ireland are looking for a full-time receptionist in their Family Centre in Phibsboro.

Contract- Full time, Permanent

Focus Ireland has developed an ambitious strategy to prevent homelessness and to provide effective support and solutions for those who do become homeless and to also continue to provide safe and secure homes for its current and future customers. The Family Centre, is the first service of its kind designed to cater specifically to families who are experiencing homelessness. The role of receptionist is to provide an efficient and professional front line service to customers, visitors, trades personnel, staff and general public and managing busy switchboard and access to the project. To carry out administrative duties for the service.

What you will do:

  • To work within the framework of the overall aims and objectives of Focus Ireland.

  • To work in close liaison and co-operation with other Focus Ireland services.

  • Answer phones in a prompt and professional manner.

  • Operate computerised phone and messaging systems to take accurate phone messages and pass them on to appropriate persons.

  • Responsibility for goods donations and ensure that they are safely delivered to the appropriate staff member or team.

  • Distributing incoming post to appropriate mail boxes.

  • Ordering taxis and couriers for staff and keeping record log of same.

  • Manage the stationary order for general use.

  • Keep record of Order Numbers for the chemist, locksmith etc.

  • Ensure collection of the shredder and Clinical Waste bins.

  • Log maintenance requests on a property management database.

  • Keeping Reception area clean, tidy and presentable at all times.

  • To carry out administrative duties and record keeping in relation to travel scheme.

  • To undertake any other responsibilities and duties as may reasonably be assigned by your Manager or Divisional Head.

What you will need:

  • Excellent PC skills, proficient in Microsoft suite.

  • Excellent organization skills.

  • 2 years experience of administration and/or reception duties.

  • Good communication skills.

  • Ability to prioritise work and work on own initiative.

  • Experience and understanding of working with marginalized groups.

What we offer

  • Top up Maternity Benefit up to 22 weeks

  • Top up Paternity leave up to 8 days

  • Education Policy - provision of financial support for upskilling/qualifications

  • Paid expenses

  • Cycle to Work scheme

  • Taxsaver scheme

  • Annual Leave – 25 days

  • Concession days – 3 days – Good Friday plus 2 days at Christmas

  • Defined Contribution – 5% employee contribution and 7% employer contribution

  • EAP – Employee assistance programme –staff counselling

  • Death in Service benefit – 3 times salary

  • Sick Pay Policy

Focus Ireland is an equal opportunity employer



To apply please submit your CV & Cover Letter Here