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Event Customer Care Team Member

Sword Security

We are looking for an enthusiastic, team orientated individuals to join Sword Security's Event Customer Care Team! 2024 is going to be an incredible year with a number of high profile music and sporting events taking place in Dublin. Sword are a leading global supplier of event staffing and crowd management services across multiple locations including, Dublin, London, Cardiff and Toronto. We are looking for a part-time Event Customer Care to join our growing team in Dublin. We are a passionate bunch and look forward to finding the right person to join our expanding team!

Event Customer Care Team - Dublin

Sword are recruiting for Event Customer Care Team Members for part time, ad hoc support roles in Dublin.


  • Work alongside our operations team to deliver excellent customer care services.

  • Provide information and direction to customers

  • Comply with the instructions of your team leader

  • Ensure compliance with the company’s policies and procedures.


  • Must be 18 years old.

  • Proven experience in a customer care or steward role is preferred.

  • A positive and energetic approach to your job.

  • Must be willing to work as part of the team.

  • Ability to be on your feet for an extended period.

  • Excellent communication skills.

  • The ability to smile!

Salary: €13.00 per hour & Sunday Premium

About Us

Sword Security is an international award winning company providing security, crowd management and risk management services to the entertainment and hospitality industry. We are a No. 1 supplier in event and hospitality security services and our aim is to continue to maintain this position by providing exceptional service to our clients and their customers. Our mission is to enable our clients to focus on their core business as our talented team members deliver exceptional safety and security services. We put our customers and delivering on their requirements at the heart of everything we do. We appreciate, invest and develop our amazing employees to bring out the best in them as they are our greatest asset.


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