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Epic - The Irish Emigration Museum

Visitor Experience Team Member

At EPIC The Irish Emigration Museum we're looking for Visitor Experience Team Members to join our team

Part-time · Dublin

EPIC The Irish Emigration Museum tells the moving and unforgettable stories of those who left the island of Ireland, and how they influenced and shaped the world.

It is much more than just a museum. EPIC is a place where Irish stories are told in an exciting, vibrant and interactive way. You don’t just read about history, you get fully immersed and experience this breath-taking story in state-of-the-art interactive galleries, complete with touch screens, motion sensor quizzes and a feast of powerful audio and video that bring Irish Stories to life.

EPIC is centrally located in the beautifully restored vaults of the historic CHQ building in Dublin’s Docklands. We’ve been voted “Europe’s Leading Tourist Attraction” 3 years in a row and are just as committed to engaging and developing our people through the Fáilte Ireland Employer Excellence Programme and are especially proud to be one of Ireland’s Best Places to Work.

Are you who we are looking for? Are you …

  • A friendly, enthusiastic, motivated and passionate individual?

  • Open to providing a friendly and welcoming EPIC experience for our visitors?

  • Eager to always maintain excellent customer service levels?

  • Able to work well as part of a team?

What you need to succeed

  • A passion for storytelling, history and how people are connected.

  • At least 1 year’s work experience in a customer facing role.

  • Good communication skills.

  • Enthusiasm and eagerness to learn new skills.

  • Proficiency in a language other than English would be an advantage.

Salary and Benefits

In additional to a competitive rate of pay, we provide an excellent range of benefits to reward and recognise our team.

  • Learning and Development Programmes

  • 20 days annual leave, pro rata (increases to 23 days after 2 years in company)

  • Company days off

  • Employee Assistance Programme

  • Tax Saver Commuter Tickets

  • Bike to Work Scheme

  • Discounts with food outlets in CHQ

Working Hours

Full Time/Part Time - Monday to Sunday

Apply for the job!

Could this be you? If so, then we would love to hear from you! With your CV include a short cover letter, telling us why you think you would be a good fit for the role.

At EPIC The Irish Emigration Museum, we are proud to be an equal opportunity employer and welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other protected characteristic. We strive to create an environment that embraces and celebrates the differences among our employees, promoting a culture of fairness, equality, and mutual respect.

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