About us: At Simon, we listen to people who turn to us for help and do everything we can to support them to move out of homelessness into independent living. We strive to empower people to access, secure, and retain a home of their own by reducing the reliance on short-term emergency accommodation and providing permanent supported housing for people to sustain a home in their local community. Moving people into supported housing produces life-enhancing and life-saving results and is more cost-effective in the long run. Dublin Simon Community is focused on providing supportive services at all stages of homelessness and we are focused on providing supportive alternatives to people living in despair, enabling them to rebuild their lives and empower to secure a safe home of their own. Job Purpose: To assist in the day to day operation and implementation of the volunteer and student placement programme within Dublin Simon Community Core Job Requirements: To assist in successful delivery of a quality volunteer and student placement programme including: Recruitment
Assist the volunteer manager and Volunteer supervisor in coordinating volunteer and student placement recruitment process ensuring sufficient quality and quantities of volunteers are sourced.
Ensure volunteer role descriptions are up to date, advertising vacancies screening of candidates e.g. reference checks and Garda vetting
Support the Volunteer manager and supervisor in the interview process as needed including Ulster University student interviews & University presentations (twice per year) as required
Induction
Assist in the preparation for full time Volunteer and Student arrivals and departures including Joiners and Leavers forms and Induction packs
Arrange & assist in conducting Full Time volunteer induction programme for incoming Volunteers
Review and up-date induction programme an on-going basis
Social Programme & Recognition
Development and delivery of Full-time volunteer social programme e.g. planning four social activities for Full Time Volunteers to run 4 times per year
Organisation of DIT graduation once per year.
Participate in the planning and organising of various other volunteer events as required
Volunteer Support:
Act as a mentor for approximately 10-15 Full-Time Volunteers and conduct 1:1 and group mentoring sessions at regular intervals throughout the course of their placement.
Volunteer Houses:
Ensure the up keep of the Volunteer houses and assist in the sourcing of new Volunteer accommodation as required
Assist the manager to ensure cost effectiveness in the upkeep of the Volunteer houses in relation to all utilities and maintenance issues
Communication
Schedule and conduct full time volunteer house meetings and compile information and reports as necessary
Manage all queries (phone, email, post) with support from volunteer office team
Act as point of contact for all full time volunteers throughout their placement
Support the Communications team in ensuring database of Volunteer alumni is kept up to date.
Ensure full time volunteer information on website is regularly reviewed and up-dated
Administration & Reporting
Provide administration support to the Volunteer & Student Placement Manager to carry out a variety of functions; Report compilations, Diary management, Organising meetings and Minute taking
Assist in compiling statistical information for the Volunteer & Student Placement office
Take charge of petty cash: ordering, collecting, recording and reimbursing volunteers and staff members expenses where appropriate
Ensure all files are regularly reviewed and updated to ensure ease of access for staff and manager and to provide back-up assistance on routine administrative tasks
Maintain and update the Volunteer and Student placement Database and the in putting of all volunteers on our Raisers edge Database and TMS as required
Organisational Strategy
Support the delivery of the volunteer office goals as per the organisational strategic plan.
Assist in the development of the Volunteer and Student placement programme in accordance with the organisational Strategy and the Volunteer office yearly action plans
Health and Safety
Responsible for ensuring all organisation and statutory obligations regarding health and safety are met in the Volunteer Houses
Conduct Health & Safety checks in Volunteer Houses and report issues
Advise Volunteer Manager on health and safety issues
Assist in the conduction Risk assessments for Full Time Volunteer posts
Requirements of all Dublin Simon staff:
Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations
To participate in regular supervision with your line manager
To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice within your area of work and within Dublin Simon as a whole
To report any area of concern to your line manager in a timely manner
To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
Have a flexible approach to the work in response to organisational change, development and review of best practice.
Participate in and engage with a performance management programme.
Identify training needs with your line manager and participate in training opportunities appropriate to the role
To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
To undertake other duties as may be requested by the line manager from time to time.
To undertake your work in a manner that is friendly, flexible and informal.
Note: This Job Description will be reviewed and updated in line with the needs of the work. Person Specification: Essential:
A recognised third level qualification to degree level in a relevant discipline e.g. HR/Social Care
Understanding of volunteering and why people volunteer
Understanding of why people become homeless and the needs they have
Knowledge of Dublin Simon Community
2 years paid employment in a relevant setting e.g. human resources, voluntary sector or social care
Experience in the administration field and dealing with the public
Commitment to providing the highest levels of quality service
Respect for the dignity of others
Openness to change
Commitment to best practice and professional development
Excellent Organisational Skills
Excellent Communication
Oral and aural
Written
Computer
Commitment to health & safety
Client-focused
Ability to act calmly in emergencies and respond in a professional manner to challenging situations.
Committed to effective Professional Practice
Planning and organising
Analysis & problem solving
Initiative and taking responsibility
Leadership
Influencing and negotiating
Resilience and positive outlook
Effective team working
Developing external relationships
Desirable:
A mentoring qualification
Knowledge of the Dublin homelessness sector
Experience of working with homeless persons
Minimum of two years experience of working directly with volunteers
Experience in interviewing skills (recruitment and selection processes)
Working Hours: 37.5 hours per week, 5-day Liability (Monday-Friday), Benefits:
25 days annual leave,
5% matched contribution to your pension,
Paid Sick Leave Policy,
Paid Maternity Leave Policy,
Bike to Work Scheme,
Commuter Travel Tax Savers Ticker,
1st-week Comprehensive Training.
Location: Dublin City Apply for the position Application due date: 12/06/2022 For queries relating to this position please telephone (01) 635 4860
General Info Date Entered/Updated 25th May, 2022 Region Dublin City Expiry Date 12th Jun, 2022