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Dublin City Council - Library Attendent



Library Attendant is a key frontline role in the city library service, as part of the team in a branch library, in headquarters or, in the relief pool. Key responsibilities include securing and opening the library building, ensuring the library can be enjoyed both by customers and staff, and ensuring that facilities are not interfered with or damaged. Working hours are consistent with public library opening hours and include shift work and Saturday work.


THE IDEAL CANDIDATE SHALL

  • possess excellent communication skills and have the ability to provide an excellent standard of customer service in all circumstances;

  • possess an ability to work effectively within a team, to take instruction and to seek to deliver positive outcomes as required by the varying situations;

  • engage with a wide range of people in a positive manner;

  • possess good organisation skills;

  • possess good literacy and numeracy skills;

  • have an interest in the library service and playing a role in good service delivery;

  • be available to work a 39 hour week including evenings and weekends.

QUALIFICATIONS


CHARACTER:

Each candidate shall be of good character.


HEALTH:

Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


EDUCATION, EXPERIENCE, ETC.:

(i) attained such a standard of education as would enable the candidate to carry out efficiently the duties of the position;

(ii) possess good communication and organisation skills;

(iii) have good knowledge and awareness of Health & Safety Legislation and Regulations, their implications for the organisation and the employee, and their application in the workplace.


DUTIES:

The duties of the post include, but are not limited to, the following: -

(i) Organising material for re-shelving;

(ii) Retrieving newspapers, periodicals, etc., from storage, bringing to users, laying out and restoring as directed;

(iii) Ensuring that the library can be enjoyed by staff and customers without risk to their personal safety;

(iv) Moving exhibition screens, equipment, stock and furniture as required;

(v) Controlling queues and directing users to correct service points;

(vi) Making collections and deliveries as required;

(vii) Preventing the misuse of library equipment and ensuring that library facilities are not interfered with or damaged, and library property is not removed without authorisation;

(viii) Securing and opening the building, including handling of shutters and alarms as required;

(ix) Performing heavy cleaning duties inside and outside the library buildings, to include tidying the library grounds;

(x) Servicing of new materials;

(xi) Carrying out such instructions as may be given from time to time by the City Librarian or their authorised nominee;

(xii) Such other duties as may be assigned from time to time.


The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council.


Please note that successful applicants will be subject to Garda Vetting prior to any appointment being confirmed.


APPLICATION PROCESS

All applications must be made through Dublin City Council’s official Digital Recruitment Platform. For any queries please contact hrqueries@dublincity.ie


CLOSING DATE

Applications must be submitted before Friday 7th July 2023


How To Apply

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