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Customer Service Advisor - Full Time-Tile Merchant, Ballymount

Job details Salary €12 an hour Job type Full-time Qualifications

  • Leaving Certificate (Preferred)

  • Customer service: 1 year (Preferred)

Full Job Description

Tile Merchant is looking for a strong team player with a focus on delivering a first class service to our customers. We specialise in providing surfaces to residential customers. The individual that we are looking for has exceptional communication skills and strong work ethic. This role is office based, the office is in our Ballymount, Dublin 24 HQ, the Tile Merchant Team are waiting to welcome you. Responsibilities

  • Online Customer Service / Telesales - servicing retail, wholesale and trade customers

  • Responsible for processing online orders and queries from customers

  • Reconciling online Payments from Paypal and Stripe

  • Responsible for processing online refunds

  • Handling online live communication with customers

Skills and Requirements

  • 1+ years experience in a similar role

  • Excellent communication skills, both oral and written

  • Excellent telephone manner

  • Evidence of excellent customer relationship skills

  • A high degree of energy, enthusiasm, adaptability & initiative

  • Excellent interpersonal skills

  • Excellent computer literacy

Targeted commission. Immediate start required. Job Type: Full-time Salary: From €12.00 per hour Schedule:

  • Monday to Friday


  • Leaving Certificate (preferred)


  • Customer service: 1 year (preferred)

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