Job details Salary €23,627 a year Job type Permanent Fixed term
BenefitsPulled from the full job description Bike to work scheme
Full Job Description
Published on Friday, August 12, 2022 Dublin Bus is the largest public transport provider in Ireland. As a leading inclusive employer, we have a diverse team of over 3,700 people from over 71 different countries. Dublin Bus delivers a high-quality public transport service which meets the needs of the people, supports the economic growth of Dublin city and also meets our social and environmental aspirations which are representative of a progressive European capital city. Dublin Bus is an equal opportunities employer. Clerical Officers (all areas of the business) Reporting to the Department / Depot Manager 12 Month Fixed-Term Contract (with a view to renewal / permanent contract of employment) Starting Salary: €23,626.93 per annum Flexible hybrid working week (depending on the location) Areas of responsibility (but not limited to):
Provide customers with information on service changes, departure times, route changes, fare / ticket range and prices
Provide support for employee travel facilities and employee cycle to work requests
Monitor social media sites during dedicated hours and respond appropriately and timely to customer queries and comments
Acknowledge and reply to all customer queries and complaints with reference to NTA guidelines
Daily check and maintaining of bus sign off sheets
Dealing with payroll queries on CoreHR systems
Experience Required:
Third level qualification in any business area is desirable
Good knowledge / experience of Microsoft Package (Word; Excel; PowerPoint)
Ability to record, analyse data and generate reports
Ability to meet deadlines and work under pressure
Experience in a similar role desirable
Benefits:
Enviable level of job security
Medical (GP) Scheme
Family friendly Leave
Career Development opportunities
Subsidies Travel facilities
Public Service Credit Union
Employee Assistance Programme
Education Support Scheme
Sports and Social Clubs
Excellent Pension scheme
How to apply: Apply online through our Dublin Bus E-Recruitment Site by Sunday 21 August 2022 Shortlisting will apply. Data Retention and your legal rights: Applications will be kept for 12 months in line with our Data Retention Policy To exercise your rights under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018, please email dataprotection@dublinbus.ie
www.indeed,ie