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Clerical Officer Grade 4, Human Resources, Connolly Head Office

Applications are invited for the position of a Clerical Officer Grade 4 (Panel), Human Resources, Shared Services. This role will be based in Connolly Head Office. Role Purpose: The clerical officer’s primary task is to process staff and retiree travel privilege applications. The officer will be required to provide administrative support on assigned projects and tasks associated with the HR function. The successful applicant will be involved in the integration and back-end support of established and new company-wide programmes and services. Key Skills & Qualities: Essential:

  • Possesses a working knowledge of Excel, Word and Microsoft Outlook

  • Ability to work effectively during periods of high volume

  • Desire to learn about the organisation and forge effective working relationships

  • Can work to a set of task and goals as set by their line-manager

  • Uses initiative to identify, undertake and complete Ad-Hoc tasks

  • Can provide accurate, articulate reporting regarding processes, projects, or tasks they are assigned


  • +1 Years’ experience in an administrative role

  • Level 7 or higher qualification in Human Resources, Business, or IT

General Responsibilities:

  • Provide one day turnaround for identity card renewals

  • Process applications for staff Residential Travel passes

  • Process foreign travel coupon applications pertaining to IE staff and Retirees

  • Maintain the integrity of all databases assigned to the role

  • Provide same day response to all queries relating to the Travel Facilities function and assigned tasks

  • Provide a courteous and helpful source of advice to Irish Rail staff and retirees

  • Log weekly status reports as per a standardised procedure

  • Liaise with relevant HR departments when required

  • Support the administration of HR tasks, functions & projects as directed by their line manager

Expressions of Interest & the Selection Process: To be included on the HR Clerical Officer Panel please submit an up-to-date C.V and Cover Letter by email to: The selection process for this position may consist of a competency-based interview focusing on: Communication, Manages Working Relationships, Planning & Organising, IT/Computer Skills, Innovation & creativity.

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