CareChoice is one of Ireland's leading residential homes for the older person. We provide dedicated care, and a safe and welcoming home for all our Residents. Our ethos is to create a home from home for our clients, where they can live life to the full with support and respect, whilst enjoying building relationships with all our staff.
We are now looking for a Part-time Receptionist (minimum 12 hours per week) for our Finglas Nursing home. This is an excellent opportunity to develop your skills within our organisation.
You will be working with all departments and providing the best possible customer care and administrative support. Providing a friendly environment where queries are handled professionally and with confidentiality.
Duties and Responsibilities:
Responsible for the operation of the switch board and redirect calls in a professional and courteous manner
Maintaining an organised, neat and tidy office
Providing secretarial support for managers where needed
Proficient use of word, email, internet, excel, power point, photocopier, franking machine, fax machine and other office equipment.
Completing all the paperwork involved in admitting and discharging Residents
Imputing residents' details files to ensure all are up to date
Receiving and recording cash receipts. Issuing receipts to customers
Coordinating incoming and out coming mail
Refer any queries regarding bed vacancies to the relevant manager
Filing residents' details and archiving old files
Ordering any supplies using the Company purchasing system
Co-ordinate complaints handling and compliance with Complaints policy
HR Support for Staff Audit Files
Qualifications and Skills;
QQI/FETAC qualification OR relative experience in a similar environment.
Prior experience as a receptionist or in related field.
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
Professional, caring and empathetic nature.
Be comfortable working in a sometimes, challenging environment.
What we offer:
Free Garda Vetting
Continuous professional development
Opportunities for promotion within the expanding group
A rewarding working environment, with support from supervisors and managers
To apply for this position, speak with your Job Coach and go to https://ie.indeed.com/viewjob?jk=e80e0730fbeb720c&tk=1hjd3srrlkjht800&from=serp&vjs=3