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Aoibhneas: Administrator (Part Time)

Aoibhneas is a Domestic Abuse Support Agency working with Women and Children who are or have been affected by domestic abuse. Aoibhneas provides a complete continuum of care within a service of excellence. A complete continuum of care arrangement provides for the access of women and children to supports at earliest intervention through provision of prevention and awareness raising programmes, community-based support, refuge accommodation, transitional accommodation, and post refuge/ transitional support. Vacancy - Administrator (Part-time) Job Title: Administrator (Part-Time) Location: Aoibhneas CLG Salary: HSE 2020 GRADE IV (CLERICAL) Scale (€28,749 - €43,628) (pro- rata) Hours: Part-time post, 10 hours per week (over 2 days) Contract: Fixed-Term Summary: Aoibhneas is seeking an Administrator (part-time) to join our Admin team to assist with the day-to-day operations of Aoibhneas Domestic Support for Women and Children. The Administrator will be reporting to the CEO. The successful candidate will be responsible for providing administrative support and assistance to the CEO and Designated Officer in the delivery of all aspects of service operations and delivery with a focus on supporting data quality, data collation and data reporting through the use of our Salesforce Database. Person Requirements: Essential

  • Qualifications and training relevant to role of general administrator or a third level qualification in business administration, public administration or equivalent.

  • Experience using salesforce and the customisation of a salesforce to facilitate input and data collation.

  • A minimum of 1 years’ experience working at administrative level.

  • Proven

  • Administration skills

  • Organisational skills

  • Planning

  • Time management

  • Problem solving

  • Ability to work to deadlines and multi-task

  • Excellent computer and IT skills including Microsoft Office Skills as required for the role

  • Excellent communication skills, both verbal, presentation skills and written communication with an excellent command of English and grammar

  • Drive towards excellence in service delivery, maintaining high standards, working as a team to deliver results and being personally responsible and accountable for delivery of work.


  • Data collation and analysis skills

  • Research

  • Report writing

  • Managing suppliers and contractors

  • Equipment maintenance

  • Troubleshooting IT

  • Building and facilities management

  • Tendering/shopping around or pricing and getting value for money; negotiating skills

  • Having worked in a team, and managed or led projects or teams

Key Responsibilities The key responsibilities include:

  • Provide administrative support to the CEO and Designated Officer by answering phones, handling information requests, filing (electronic and paper), managing emails, paperwork, and general expenses.

  • Provide administrative support to the CEO and Designated Officer by purchasing office supplies, by checking stock to determine inventory level, anticipating needed supplies, evaluating new office products; placing and expediting orders for supplies, verifying receipt of supplies, and handling suppliers.

  • Provide administrative support to the CEO and Designated Officer by assisting in filing and maintaining records to the standards required in the service, utilising filing and retrieval systems and recording meeting discussions as requested.

  • Provide administrative support to the CEO and Designated Officer by working with Salesforce Database to transfer all relevant data from existing database, to monitor and quality data from all departments and to collate reports, statistics and service output as per stakeholder and SLA requirements.

  • Provide administrative support to the Manager by conducting research, collecting and analysing information and producing reports and other confidential materials

  • Provide administrative support and assistance to the Manager in maintaining linkages and connections with donors, funders and stakeholders and represent Aoibhneas in a professional manner with donors, funders and stakeholders.

  • Maintain stakeholder confidence and protect operations by keeping all aspects of service delivery and operations confidential.

Terms and Conditions:

  • 10 hours per week (over 2 days)

  • 1 year fixed-term contract

  • HSE 2020 Salary Scale CLERICAL OFFICER GRADE – (€24,601- €39,087) (pro-rata)

Any interested applicants should forward their CV and a short covering letter stating their suitability for the role. Please email by Friday 13th January, 2023 by 5 pm for the attention of Cristina Santamaría, Head of Services Aoibhneas CLG. PO Box 5504 Dublin 17 Tel. 01 867 0805 All offers of employment with Aoibhneas are subject to Garda Vetting. Aoibhneas is an equal opportunities employer.

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General Info Date Entered/Updated 3rd Jan, 2023 Region Dublin Expiry Date 13th Jan, 2023

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