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Position Description This position will provide the successful candidate with the opportunity to develop/enhance the following skills:
In-depth knowledge of ESB Networks business
Strong Customer Service orientation
Use of IT applications such as SAP, Excel, Word etc.
Key Responsibilities The key responsibilities of the role will include but are not limited to;
Work in accordance with agreed guidelines, policies and procedures
Providing excellent customer service to all Networks customers
Work as part of a multi-functional team and support all units within the Division
Share knowledge and skills openly with other members of the team
Reporting - Support the efficient running of the Business by providing reports
Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
Providing clerical support to Network Supervisors, Project Leadersand Managers
Demonstrate flexibility and adaptability to change
Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work. Knowledge, Skills and Experience
Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
Good communication skills with a strong emphasis on customer focus.
Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
A flexible approach to working
An ability to work as part of a team.
Financial awareness of jobs planned v actual costs, Date Management & Job Closure
Either 3rd Level qualification or equivalent work experience.
Full clean driving licence
Location ESB Depots, Dubin. Travel between these depots will be a feature of the role. ESB is committed to offering flexibility in ways of working and we call that Smart Working - combining digital tools with a culture of trust and empowerment to enable flexible and remote ways of working. The successful candidate may combine remote / smart working within the jurisdiction, with attendance at base for in-person collaboration, the frequency of which is agreed with the manager and subject to ongoing review. ESB is one of the founding members of The Remote Alliance - a new initiative established by the social enterprise Grow Remote. Working with other like-minded members, we've committed to developing solutions that will ensure remote and hybrid working can become a sustainable part of our business. The Remote Alliance - Grow Remote Reporting to The successful candidate will report to the Business Support Supervisor, North East Why Work with ESB?
Opportunity to lead Ireland's transition tonet zero carbon future
Progressive, hybrid working model
Career developmentthrough mentoring andtraining
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Access to staff well-being programmes
Generous parental leave entitlements
Comprehensive Diversity & Inclusion programme
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary Salary starting at €30,500 per annum. Closing date 22nd of September 2023 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Contact: HR Manager
Job ID: 101128939